bearjl Privacy Policy

1 Information We Collect

bearjl collects personal information at different stages of your interaction with the platform. The categories of data we gather are described below.

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless required for responsible gaming support and provided voluntarily by you.

2 How We Use Your Data

bearjl uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your bearjl account, verifying your identity, and processing your login.
• Transaction processing: Handling PHP deposits and withdrawals through your chosen local bank or e-wallet channel.
• KYC and compliance: Verifying your identity using a valid Philippine government-issued ID before processing withdrawals and as required by applicable obligations.
• Platform security: Detecting and preventing fraud, money laundering, collusion, and other prohibited activities.
• Responsible gaming: Monitoring play patterns to identify signs of problem gambling and making self-exclusion and limit tools available in your account settings.
• Customer support: Responding to your questions, resolving disputes, and following up on support interactions.
• Communications: Sending account notifications, transaction confirmations, and – where you have opted in – promotional updates about bearjl offers.
• Platform improvement: Analysing usage data to improve the bearjl experience for players across the Philippines.

bearjl does not sell your personal data to third parties.

3 Legal Basis for Processing

bearjl processes your personal data on the following legal grounds depending on the purpose:

• Contractual necessity: Processing required to operate your account and deliver the services you have signed up for, including account management, transaction handling, and game access.
• Legal obligation: Processing required to comply with applicable legal requirements, including identity verification, anti-money laundering obligations, and record-keeping.
• Legitimate interests: Processing necessary for platform security, fraud prevention, and general improvement of bearjl services, provided those interests do not override your rights.
• Consent: Marketing communications are sent only where you have given explicit consent. You can withdraw consent at any time through your account notification settings.

4 Data Sharing

bearjl shares personal data only in the following circumstances and only to the extent necessary:

• Payment processors and banking partners: To facilitate PHP deposits and withdrawals through Philippine bank transfer and e-wallet channels. These partners process your financial data under their own privacy and security obligations.
• Identity verification providers: Third-party KYC service providers who assist in verifying the identity documents submitted during account verification.
• Technology and infrastructure providers: Service providers who support the operation of the bearjl platform, including hosting, data storage, and security services, operating under data processing agreements with bearjl.
• Legal and regulatory authorities: Where required by applicable law or lawful order, bearjl may disclose personal data to competent authorities.

All third parties who process your data on behalf of bearjl are required to handle it securely and in accordance with this policy. We do not transfer your data to parties outside of these categories.

5 Data Retention

bearjl retains your personal data for as long as your account remains active and for a defined period following closure, in accordance with applicable legal and regulatory retention obligations.

• Account and identity data is retained for a minimum period after account closure as required under applicable record-keeping rules.
• Transaction and financial records are retained for the period required by applicable financial regulation.
• Support communications are retained for a reasonable period to support dispute resolution and service improvement.
• Data held for marketing purposes is retained only while you maintain opt-in consent and deleted promptly upon withdrawal.

Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you.

6 Data Security

bearjl applies appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or loss. Key security measures include:

• SSL encryption for all data transmitted between your device and the bearjl platform.
• OTP verification required when your account is accessed from an unrecognised device or new location.
• Secure data storage with access controls limiting which internal systems and personnel can access personal data.
• Biometric login support through the bearjl mobile app for players who prefer an additional layer of access security.
• Regular security reviews of platform infrastructure and data handling processes.

7 Cookies and Tracking Technologies

bearjl uses cookies and similar tracking technologies on the platform to support its operation, improve the player experience, and gather analytical data. The types of cookies used include:

• Essential cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players interact with bearjl, which sections are most visited, and where performance improvements can be made. Data collected is aggregated and not linked to individual identities for this purpose.
• Preference cookies: Store your account settings and interface preferences to deliver a consistent experience across visits.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to log in or use certain parts of bearjl.

8 Your Rights Over Your Data

As a bearjl player in the Philippines, you have the following rights in relation to your personal data. To exercise any of these rights, contact the bearjl support team through your account.

9 Children's Privacy

bearjl is strictly an adult platform. Players must be 21 years of age or older to register and use any bearjl service. We do not knowingly collect personal data from anyone under 21 years old. If you believe a minor has registered on bearjl, please contact support immediately so the account can be closed and any data associated with it removed.

Age verification is conducted as part of the KYC process using a valid Philippine government-issued ID. Accounts that cannot be verified as belonging to an adult player will be suspended pending investigation.

10 Updates to This Policy

bearjl may update this Privacy Policy from time to time to reflect changes in how the platform operates, in applicable legal requirements, or in industry best practice. When meaningful changes are made, we will notify registered players through the platform or by email to the address on your account.

The revised policy will take effect from the date it is published on this page. Continued use of bearjl after a revised policy is posted indicates your acceptance of the updated terms. We encourage you to review this page periodically.